The main objective of Nagar Palika Parisad Itarsi is provide efficient, effective, equitable, citizen responsive, financially sustainable and transparent, quality service to its citizens. Nagar Palika Parisad Itarsi provide and facilitates several services for the citizens of Itarsi. The record of birth and death rates with Municipal Corporation helps a citizen in different ways. With the help of birth or death certificate, one can get numerous job opportunities or can easily make their passport and can even claim the deceased bank savings. Apart from this aspect of MC's service, development plans are meant to carve out a better and planned city.
E-governance in municipalities focuses on improving national element of citizen services through defining service levels and outcomes; facilitating interactive interaction between local government, citizens and other stakeholders; improving quality of internal operation of local government; enhancing transparency and accountability; enhancing citizen interface and improving service delivery to citizens.
The first priority of INP is to provide basic civic services to its citizen and for appropriate implementation the corporation has divided into various departments.
INP has the following departments to provide various services to the citizens of Itarsi.
| Department |
Key Activities/ Services
|
| Assessment & Collection |
Assessment of land and buildings, Mutation and Collection of Property Tax |
| Building |
Scrutinizing building plan, checking unauthorized construction and routine inspection |
| Central Records |
To maintain all old records such as birth and death registration, sanctioned building plans, assessment registers, etc. |
| Education |
Imparting primary education and interacting with Government agencies and NGO’s. |
| Electricity |
Carries out works related to Electricity supply in the Corporation area. |
| Engineering (Civil) |
Building and repairing of roads, removal of chokages, bustee development work, construction of public conveniences, etc. |
| Estate |
Survey and maintain records of the land and building owned by the ANN. |
| Health |
Provide preventive, curative and promotive health facilities like vaccination etc. |
| Information Technology |
IT department is responsible for development and implementation of software across all departments of ANN. |
| License |
Issue of new trade licenses, Renewal of old/expired trade licenses, Issuing temporary licenses, raising Demands for Trade License, etc. in relation to trade licenses. |
| Lighting |
Operation and maintenance of street lights, installation of new street lighting systems, maintain lighting of markets and institutions e.g. Chief Municipal office. |
| Market |
Construction and maintenance of Municipal Markets. |
| Parks & Squares |
Looks after the matters related to parks and squares in the city. |
| Planning & Development |
Initiate new projects, carry out Technical (only for non commercial projects) and financial feasibility studies, Monitor implementation of projects. |
| Project Management Unit |
Looks after issues like Geographical Information System, water bodies conservation, heritage conservation. |
| Sewerage & Drainage |
Manage and maintain the central sewerage and drainage lines under all major / arterial roads. |
| Solid Waste Management |
Sweep streets, collect solid waste from households and collection points and transport to the dumping yard. |
| Vigilance |
Investigate cases against employees on receipt of complaints from Councillors, citizens or any other source. |
| Water Supply |
Installation, operation and maintenance of water treatment plants, booster pumping stations and tubewells. |
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